FAQ

Yes. Every item at Studio WGS is printed and produced specifically for you once you place your order — we don't hold pre-made stock. This means each piece is made just for you, but it also means we can't offer standard returns for reasons like changing your mind (see our Return Policy below).

We do our best to represent every design accurately. Because these are made-to-order, print-on-demand items, there can be very slight variations in color or pattern placement compared to the product photos — this is a normal part of the printing process, not a defect.

Our 16×72" (183 cm) runner fits a 4-seat dining table, and our 16×90" (229 cm) runner fits a 6-seat dining table.

Cotton Twill has a natural, slightly softer feel. Polyester tends to show colors more vividly and saturated. Both are durable and machine washable.

Please allow 3-5 business days for production, then 2-5 business days for US delivery or 10-30 business days for international delivery (including the EU).

Yes, we ship worldwide. Please note that international orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

You'll receive a shipping confirmation email with tracking information as soon as your order ships.

Because every item is made to order, we're not able to accept returns or exchanges for reasons like changed your mind or incorrect size selection. If your item arrives damaged, defective, or with a production error, we'll always make it right with a free replacement or full refund — just contact us within 14 days of delivery. See our full Return Policy for details.

We're sorry to hear that! Email us at studiowgs.shop@gmail.com within 14 days of delivery with your order number and a photo of the damaged or defective item. This helps us resolve it quickly with a free replacement or full refund.

Machine wash cold (max 30°C/90°F) on a gentle cycle. Do not bleach or tumble dry. Iron on low heat if needed.