Shipping policy

Every Studio WGS piece is printed to order. We don't hold pre-made stock — production starts once your order is placed.

Free Shipping to the United States

All orders delivered to a United States address ship free. There is no minimum order value and no code to enter — free shipping is applied automatically at checkout.

Where We Ship

We ship to the United States, Canada and most countries worldwide. All prices and shipping costs are shown in US dollars (USD).

We are unable to ship to Cuba, Iran, North Korea or Syria.

Shipping Costs

  • United States: Free
  • Canada: from $11.69, calculated at checkout
  • Rest of the world: from $11.69, calculated at checkout

The exact cost depends on which items you order and how many, and is shown in full at checkout before you pay.

Production Time

Please allow 3–5 business days for your order to be printed and prepared before it leaves the production facility.

Delivery Time

  • United States: 2–5 business days after production
  • Canada and international: 10–30 business days after production, depending on destination and customs processing

All delivery times are estimates and are not guaranteed.

Orders May Arrive in Separate Shipments

Our range is printed by several specialist production partners — table runners, napkins, tea towels and aprons are not all made in the same place. If your order contains items from different partners, they will ship separately, may arrive on different days, and each shipment will have its own tracking number.

For orders outside the United States, shipping is calculated per shipment, so an order combining several product types may show a higher combined shipping cost at checkout. United States orders ship free regardless of how many shipments are involved.

Customs and Import Duties

Orders shipped outside the United States, including within the EU, may be subject to import duties, taxes or customs fees charged by your local authorities. These charges are the responsibility of the customer and are not included in the product or shipping price.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order has shipped. If your order ships in more than one parcel, you will receive a separate confirmation for each.

Lost or Delayed Packages

If your package appears lost or is significantly delayed beyond the estimated delivery window, please contact us at info@wgsstudio.com and we will investigate with our shipping partner.

Damaged or Incorrect Items

If something arrives damaged or isn't what you ordered, see our Refund Policy — you have 30 days from delivery, and we will replace or refund at no cost to you.